Property & Casualty Profile – June

Hurricane Season: Actions to Take After a Disaster

In This Issue

  • Returning Home: safety tips to follow after returning to your home or business after a natural disaster
  • Hazards: Be sure to keep a look out for these hazards that could be waiting for you at your property after a hurricane
  • Helpful Resources: Carrier Partners Claim Information

Did You Know?

Hurricane Matthew may end up costing more than $10 billion, according to an estimate from Goldman Sachs, with industry experts estimating that insurance companies may have to pay roughly half of that amount. Those estimates label Hurricane Matthew as the 22nd-worst storm since World War II.

Returning Home After a Hurricane

After disaster strikes, returning to your home or business can be an emotional experience. Unfortunately, if you’re not careful, it can also be a dangerous one. It is important that you properly inspect your home and business before you resume your life there. Fast action is required when property losses occur. Carefully documenting the event will provide the claims adjuster a head start in evaluating the claim. In the case of a hurricane (or any other natural disaster), when returning to your property here’s what you need to do:

1. Protect the property from further damage
2. Take photos of the damage, preferably before you take protective action.
3. Prepare an inventory list of property damaged.
  • List quality, description, actual cash value and amount of loss
  • Attach bills, receipts, and other related documents
4. Retain damaged property until a claims adjuster approves disposal (unless a danger to safety).
5. Notify police in case of a theft.
6. Expect to be contacted by the claims adjuster within 48 hours.
  • If the damage significantly affects your continuing operation, we will request the insurance company to expedite your claim
  • Please let us know immediately if your circumstances change, as this loss will have a greater effect on your business than originally anticipated.
7. Be prepared to provide additional documentation as requested by the adjuster.
8. Record business interruption or extra expenses due solely to the loss. Record all expenses, such as:
  • Record all expenses that you continue to incur despite the necessary suspension of your operations.
  • Wages for employees involved in clean-up or repair
  • Overtime paid for employees to fulfill orders that would have been completed during normal hours if not for the loss
  • Outside vendors involved in clean up, repair, etc.
  • Leasing of temporary space until your facility is repaired
  • Leasing or purchase of any items necessary to continue operations
9. Record all expenses that you continue to incur despite the necessary suspension of your operations.
  • Complete financial records may be necessary to determine your lost income. Your accountant may be able to assist you, especially if your financial information was destroyed due to the loss. The insurance company may assign an accountant to determine the exact amount of your loss.
If you have incurred a property loss, the Montoya & Associates team is here to assist you. Contact us immediately at 904-280-2028 for assistance or to initiate the claim process.


Helpful Resources:

Property Damage Claim Form

Hazards to Look Out For

  • Natural gas. If you smell gas or hear a hissing sound, open a window and leave immediately. Alert the gas company as soon as possible.
  • Sparks and broken or frayed wires. If you suspect damage to any part of your electrical system or if there is standing water in your home, turn off the electricity at the main fuse box if you can safely do so. Do not use electricity unless you are certain it is safe to do so.
  • Roof, foundation and chimney cracks. A close examination of your home’s structural integrity is very important. If you feel that there is a chance for collapse, leave immediately.
  • Water and sewage systems. If any pipes are damaged, turn off your water at the main valve. Check with local authorities before using any water, as it may be contaminated. Also, make sure sewer lines are intact before using toilets.
  • Hazardous materials. Household chemicals, raw sewage, and other substances that have spilled or leaked throughout your home need to be safely cleaned up as soon as possible.

Check out the Center for Disease Control and Prevention’s Public Health Matters Blog for more information on the hidden dangers of hurricanes

Safety First

If you have any doubts about how damages could affect your safety, have your home inspected by a qualified building inspector or structural engineer before entering.

Contact Montoya & Associates if you have any questions.

Important Phone Numbers

Jacksonville Sheriff’s Office: (904) 630-0500

Atlantic Beach Police Department: (904) 247-5859

Neptune Beach Police Department: (904)  270-2413

Jacksonville Beach Police Department: (904) 247-6171

St. Johns County Police Department: (904) 824-8304

Beaches Energy: (904) 247-6171

JEA: (904) 665-6000


Download the Full Newsletter Here: Property & Casualty Profile – June